Refund Policy

Free trial — no charge

Every plan starts with a 30-day free trial. No credit card is required to start. You will not be charged during the trial period. If you cancel before the trial ends, you owe nothing.

7-day satisfaction guarantee

If you subscribe to a paid plan and are not satisfied within the first 7 days of your first paid billing period, contact us at mj@dumptruckboss.com and we will issue a full refund. No questions asked.

After the 7-day window

After the first 7 days of a paid period, subscription charges are generally non-refundable. When you cancel, your access continues until the end of the current billing period — you will not be billed again after that. We do not offer pro-rated refunds for partial months.

We review refund requests beyond the 7-day window on a case-by-case basis. If you experienced a technical issue that prevented you from using the service, reach out and we will make it right.

How to cancel

You can cancel your subscription at any time from Dashboard → Settings → Billing. Cancellations take effect at the end of your current billing period. Your data remains accessible until that date.

Annual plans

Annual subscriptions are billed upfront for the full year. If you cancel an annual plan within the first 7 days, you will receive a full refund. After that window, we do not refund the remaining months of an annual term. Contact us if your situation is exceptional.

Fleet Pro (custom pricing)

Fleet Pro plans are governed by the terms agreed upon during the sales process. If no separate agreement is in place, this refund policy applies.

Contact us

For any billing questions or to request a refund, email us at mj@dumptruckboss.com. We typically respond within 1 business day.