Legal
Effective date: May 3, 2026
DumpTruckBoss LLC ("DumpTruckBoss," "we," "us," or "our") operates the DumpTruckBoss platform — a cloud-based SaaS product for dispatch, ticketing, invoicing, and fleet management for dump truck and hauling companies.
This Privacy Policy explains what information we collect, how we use it, who we share it with, and your rights regarding your data. By using our platform, you agree to the practices described in this policy. If you disagree, please discontinue use of the Service.
When you create an account, we collect your name, email address, company name, company address, and phone number. This information is required to operate your account and communicate with you about the Service.
DumpTruckBoss stores all operational data you input into the platform, including: driver names and contact information, load tickets, job assignments, dispatch records, client company records, invoices and invoice line items, revenue and payment data, expense records, and subcontractor information. This data belongs entirely to you and is processed solely to provide the Service.
Payments are processed by Stripe, Inc., a PCI-DSS-compliant third-party processor. We do not store your full credit card number, CVV, or raw payment credentials. We do retain billing records including transaction amounts, dates, subscription plan details, and Stripe customer and subscription IDs for accounting, support, and subscription management purposes.
We automatically collect certain technical data when you interact with the platform: IP address, browser type and version, device type, operating system, pages and features visited, time spent, and session timestamps. This data is used to monitor platform performance, debug issues, and detect abuse.
If you contact our support team via email, we retain a record of that correspondence. If you opt into email notifications (invoice alerts, ticket approvals, missing ticket alerts), we retain your email address for that purpose and send transactional emails via Resend.
When you upload ticket photos or company logo images, those files are stored in secure cloud storage. File uploads are associated with your company account and used solely to display information within the platform.
We use the information we collect to:
We do not sell, rent, or trade your personal information or business data to any third party.
Your data is stored in the United States on servers operated by our infrastructure providers. We implement appropriate technical and organizational safeguards, including:
No system is completely secure. If you believe your account has been compromised, contact us immediately at mj@dumptruckboss.com.
DumpTruckBoss integrates with the following third-party services to operate the platform. Each provider is subject to their own privacy policies:
| Provider | Purpose |
|---|---|
| Stripe | Payment processing and subscription billing |
| Supabase | Database hosting, authentication, and file storage (servers in USA/AWS) |
| Vercel | Web application hosting and deployment |
| Resend | Transactional email delivery (invoices, alerts, invites) |
These providers access your data only as necessary to perform their services and are bound by data processing agreements and/or confidentiality obligations.
We do not sell, rent, or share your personal data except in the following limited circumstances:
We share data with the third-party vendors listed above solely to operate and improve the platform. These vendors may not use your data for their own purposes.
We may disclose information if required by law, court order, subpoena, government request, or regulatory requirement, or if we reasonably believe disclosure is necessary to protect the rights, property, or safety of DumpTruckBoss, our users, or the public.
If DumpTruckBoss LLC is acquired by or merges with another company, your information may be transferred as part of that transaction. We will provide notice by email and/or a prominent platform notice before your data is transferred or becomes subject to a different privacy policy.
We may share information with other parties if you explicitly consent to such sharing.
You have the following rights with respect to your personal data:
To exercise any of these rights, email us at mj@dumptruckboss.com. We will respond within 30 days.
We use cookies and similar browser-based storage technologies to operate the platform:
You can manage cookies through your browser settings. Note that disabling essential cookies will prevent you from logging into the platform.
We retain your data for as long as your account is active. Upon account cancellation or termination:
DumpTruckBoss is a business-to-business platform and is not directed at children under the age of 16. We do not knowingly collect personal information from anyone under 16. If you believe we have inadvertently collected such information, contact us immediately and we will delete it promptly.
We may update this Privacy Policy from time to time. When we make material changes, we will notify you by email and update the effective date at the top of this page. Your continued use of the platform after changes take effect constitutes your acceptance of the revised policy. We encourage you to review this policy periodically.
This Privacy Policy is governed by the laws of the State of Georgia, USA. Any disputes relating to this policy shall be subject to the exclusive jurisdiction of the courts located in Georgia.
For privacy-related questions, requests, complaints, or to exercise your data rights:
We aim to respond to all privacy inquiries within 30 days.